DELIVERY AND RETURNS
Otherwise, delivery charges are as per the below table:
| Delivery Region | Delivery Charge |
| England, Wales & Scotland (excluding Scottish Highlands & Islands) | £4.95 |
| Scottish Highlands & Islands, Isle of Man, Isles of Scilly | £12.95 |
| Northern Ireland | £16.95 |
| Republic of Ireland | £16.95 |
UK Deliveries:
Deliveries to mainland UK are sent using our delivery partner APC.
Deliveries will be on weekdays between 8am and 5pm so if no one will be at home at those times, select an alternate delivery address when you are checking out. Unless you select otherwise, the courier will attempt to leave your item with a neighbour if no one is home.
EU:
We are currently unable to ship to the EU.
Outside the EU:
Please contact us if you live outside the EU, and we can see if there is another way of getting our bars to you.
Returns Policy
-
Please inform us of damaged or faulty items within 48 hours of receipt of the product, ideally with photographic proof, and we will refund you within 30 days of your notifying us. In certain situations, the goods may need to be returned for quality analysis. If this is the case we will arrange for collection from you by courier
-
If the product is damaged when the courier arrives at your door, and shows clear signs of breakage at the time of delivery, please refuse the parcel and ask the courier to return the goods to us. Please contact us at info@gbchew.co.uk to let us know so that we can make arrangements for a replacement or refund.
-
Please note any reimbursement will be refunded onto the credit or debit card used by you to pay for the original purchase.